Ready to Kickstart Your Dispatch Career?
Prepterminal’s Dispatch Primer System is the Best Preparation Tool for Criticall Success.
You’ll be assessed in areas like reading comprehension, vocabulary and written communication.
You’ll be assessed in areas like typing speed, typing accuracy and memorization skills.
Managing Multiple calls while handling a plethora of information at once is not easy & most application are not able to prioritize things in a proper order & end up wasting their time.
The Criticall Test is administered between one & three-hour time limit. It is important to be mindful of the time limit so that you are able to answer all questions thoroughly and accurately.
For most applicants, the test pattern seems very new & the exam criteria span over 8 different sections. This creates gaps in the learning scheme.
By being on this page, you’ve already taken the first step toward increasing your passing rate by 85%. So how do we take the next step toward securing your success?
That’s all you need. You can go from knowing nothing whatsoever about the Criticall Exam to being 100% prepared in just three hours, from the comfort of your home (or wherever you want to study!)
The Criticall test assesses candidates on their ability in the following areas:
Get a complete understanding of the mechanics behind the X-Ray machine with over 800 practice images and 40 full lenght tests
Listening to, or reading, data from a number of different sources and entering it quickly and accurately into a computer system via a keyboard.
Cross-referencing information from an address book and entering it quickly and accurately into a computer system via a keyboard.
Identifying and highlighting differences between two tables of seemingly identical information.
Get a complete understanding of the mechanics behind the X-Ray machine with over 800 practice images and 40 full lenght tests
Summarising information from simulated 911 calls or conversations and entering it into relevant data fields.
Comprehending written information from a number of different texts and then answering subsequent questions.
Spelling a number of commonplace words to test the candidate’s ability to clearly and accurately relay information between callers and emergency services.
Determining which sentence best clarified a set of facts from a list of similarly worded sentences.
Calculating a number of basic math questions to test the candidate’s ability to perform tasks such as addition, subtraction and percentage work.
Get a complete understanding of the mechanics behind the X-Ray machine with over 800 practice images and 40 full lenght tests
Assigning emergency response units to incidents based on strict geographic and company protocols.
Recalling sequences of numbers & letters from short-term memory. Sequences may be presented in written or spoken form.
Prioritizing and ranking the urgency of emergency incidents based on company protocol to help determine necessary dispatch responses.
Reading and navigating a number of different maps to then choose the most efficient or suitable route for emergency service units to travel.
The Passing Score on the Criticall 911 Dispatcher Test Comes Under 3 Main Categories:
Test Name | Passing Score |
Data Entry with Multi-Tasking | 60 KPM |
Audio Data Entry with Multi-Tasking | 28 KPM |
Keyboarding | 35 WPM |
Cross-Referencing | 70% |
Cross-Referencing with Audio | 70% |
Character Comparison | 70% |
Test Name | Passing Score |
Call Summarization | 70% |
Call Summarization with Multi-Tasking | 70% |
Reading Comprehension | 60% |
Spelling | 70% |
Sentence Clarity | 70% |
Test Name | Passing Score |
Memory Recall | 70% |
Numeric Memory Recall with Audio | 70% |
Suburban-Rural Map Reading | 70% |
Prioritization | 70% |
Dispatchers must be willing and able to help callers with a wide range of needs. They must be calm, polite, and sympathetic, while also quickly getting information. Listening skills. When answering an emergency call or handling radio communications, a dispatcher must listen carefully.
911 Operators gather critical information and prioritize calls for service while keeping callers calm and safe. Dispatchers manage calls for service while delegating these calls to officers and sending additional resources needed for the various situations they encounter.
You can’t go wrong by wearing a conservative suit in a dark color with a coordinating shirt. When you look good, you feel good, which is why smartly dressed job applicants exude confidence. Interviewing for a dispatcher job is no different than interviewing for an accountant position.
Discover what students said about us:
I'd wish to have had more time to learn
I regret not buying the SHL Assessment prep pack earlier. I only purchased it a night before the exam and failed on my first attempt because I couldn't absorb all the information in such a short amount of time. However, after having more time to review the material, I passed on my second attempt with a very high score of 94%. Therefore, I suggest to future clients to purchase this prep course at least 2-3 days prior to the exam.
Johny A.
A bit pricey for my budget
The SHL prep pack is a great study resource, but it may be a bit pricey for someone who is unemployed and looking for a job. However, using Prepterminal resources helped me pass the SHL examination and now I'm working at KPMG.
Greg S
OK, perhaps I am too demanding, but
Overall, this is a good resource for preparing for the SHL Assessment test, particularly in the Verbal Reasoning section, as it highlights areas that native English speakers often overlook. However, I would have liked to have both timed and untimed versions of the questions so that users can track their progress without feeling either rushed or too relaxed.
Itsuki N.
Thank you guys!!!
This SHL Vrify G+ simulation was a great help for me. While some of the questions were a bit of a challenge, overall the test was a good assessment of my skills. I was able to score 85% , and I am now proud to be working for the Nestle now. Thanks to Prepterminal, I was able to prepare and succeed in the test.
Jorge Garcia B.
Better than buying a book!
I was looking to buy a book to help me practice numerical and verbal reasoning tests, but then I changed my mind and choose to purchase the online SHL Assessment prep pack of Prepterminal. In my opinion, the only drawback is that the solutions only provide explanations for the correct answers, not the incorrect ones. I'd wish to have an option where my mistakes were highlighted and corrected automatically. This would be great for those who are not experts. Despite this, I'm overall satisfied with the pack as it has definitely helped me be prepared and pass the SHL Assessment test.
Stacy H.
Great prep, I'd wish to have been a little cheaper
If you're nervous about taking tests for a new job, I suggest using this preparation source. I spent a few hours studying with it when I was job searching and it really made a difference. I felt much more confident taking the SHL Assessment test, and I was even happy to see that some of the questions from the Prepterminal prep pack were on the actual test! Just I'd wish it had a lower price!
Lucca B.
Worth
This SHL prep pack was very helpful. I found some of the math questions a bit challenging, but that may be because math isn't my strong suit. Overall, the material was still very useful.
Alexander S.
Really great SHL Verify G+ prep
The SHL prep course from Prepterminal was a great resource for me. The graphical explanations helped me better understand the course material, and the systematic approach to applying theories to different question formats was insightful. Overall, I'm very appreciative of the course.
Chriss S.
Five stars...
I am giving Prepterminal a well-deserved 5-star rating! The practice assessments for the SHL test were incredibly helpful in preparing me for the real exam. Although I found the Numerical Reasoning tests to be fast-paced, with about 1 question per minute, the practice allowed me to hone my skills and work on pacing myself. I appreciate the level of difficulty in the questions as it truly reflected the complexity of the real exam. Thanks to Prepterminal, I was able to pass the SHL assessment with flying colors. Highly recommend this resource to anyone looking to excel in their SHL test.
Martin D.
I loved this SHL test prep
I loved the SHL test prep from Prepterminal! The Abstract Reasoning and Verbal Reasoning was so good, helped me a lot even though English not my first language. Thanks Prepterminal, I got hired by Coca Cola!
Mohammad S.
