Maximize Your CritiCall Scores With Free CritiCall Practice Test

Multi-Type CritiCall Quiz

Welcome to the multi-type quiz that combines map reading, proofreading, cross-referencing, data entry, prioritization, character comparison, spelling, and probability.

Questions: — — Time: —:— — —:—

Test Insights

What Most Test-Takers Don't Know About CritiCall

Insider facts that can make or break your dispatcher exam success.

You're Scored on 3 Hidden Metrics

CritiCall evaluates your typing speed, data entry rate, and accuracy to gauge precision, multitasking, and control under pressure—where even small errors impact your score.

You Never See Your Scores

After finishing the test, you only receive a pass or fail — no detailed results or section insights. Without knowing your weak areas, strong preparation is the only way to improve.

The 15-Second Interrupt Rule

During data tasks, emergency prompts can appear unexpectedly. You have 15 seconds to respond, testing your focus, adaptability, and calm under stress.

Your Score Predicts Your Career

Candidates above the 60th percentile have a 76% success rate, while those below the 20th succeed only 35%. Your score is a reliable indicator of on-the-job performance.

Test Difficulty

The Four Hardest CritiCall Challenges

What makes 82% of candidates fail—and how to overcome each one.

Memory Recall Without Notes

Instant failure if caught writing

Memorize license plates, full addresses, phone numbers—then recall them perfectly 60-90 seconds later while multitasking. No notes allowed.

Winning Strategy:

Use chunking (e.g., NYS-7H3-K9M → NYS / 7H3 / K9M). Practice daily with random alphanumeric strings.

Map Reading Under Pressure

Most failed module

Navigate dense street grids with one-way streets and N/S/E/W markers. You have 20 seconds to find the fastest route amid visual overload.

Winning Strategy:

Lock your reference point, rotate the map mentally, and memorize compass positions for an edge.

Data Entry From Audio

Audio delays cause cascade failures

Type full addresses (4782 Riverside Drive, Apt 12B) from audio with background noise. Audio delays create cascading errors. Requires 35+ WPM AND 90%+ accuracy simultaneously.

Winning Strategy:

Practice task-switching—type from memory while listening. Use a keyboard with numpad to build muscle memory.

Emergency Pop-Up Interruptions

Miss the 15-second window = score penalty

Emergency messages interrupt you mid-task requiring instant decisions. Your brain must prioritize and switch between competing cognitive demands while the clock ticks down.

Winning Strategy:

Train to unconscious competence—when typing becomes automatic, your brain stays free to handle sudden decisions.

Complete Prep Coverage

Inside CritiCall QuickPass

Comprehensive preparation covering every CritiCall module your agency might use.

Fire • EMS • Police

Popup Categories

Multitasking & Decision Making

Emergency pop-ups with 15-second decisions
Incident prioritization by urgency
Risk assessment under pressure

Navigate

Grid & Compass

Map Reading & Navigation

Complex street grids & intersections
Cardinal directions & compass mastery
Reference locking techniques

35+ WPM

90% Accuracy

Data Entry & Typing

Audio transcription with delays
35+ WPM with 90% accuracy training
Non-sequential field entry

Recall

No Notes

Memory & Call Summarization

No-notes recall of sequences
Active listening & call filtering
Chunking & visualization strategies

Language

Read • Write • Edit

Communication Skills

Reading comprehension under pressure
Spelling & grammar precision
Proofreading & error detection

Analyze

Pattern & Logic

Critical Thinking & Analysis

Cross-referencing & database lookup
Pattern recognition & error checking
Numerical calculations & logic

Master every CritiCall section with 21 complete training modules—plus bonus prep for background checks, polygraph, psych evals, and dispatcher interviews.

Why We're Different

The CritiCall QuickPass Advantage

Four reasons candidates choose us over generic prep resources.

3,000+ Realistic Simulations

Train like it's the real thing.

Master over 3,000 true-to-test scenarios that mirror the real CritiCall format. Practice multitasking under pressure so test day feels familiar, not stressful.

Every Module Covered

Be ready for any agency's test.

Train for all 15+ CritiCall modules — not just a select few. No matter which sections your agency uses, you’ll be fully prepared for every challenge.

Proven Solving Strategies

Think like a top scorer.

Apply expert tactics like reference locking, chunking, and priority mapping to boost speed and accuracy. Learn the methods top performers rely on.

Built by Veteran Dispatcher

Real-world experience, not guesswork.

Developed by Maureen Laneski, an 18-year dispatch veteran and Certified CTO, ensuring your training reflects the real demands of the job.

Success Stories

Real Dispatchers, Real Results

1,200+

Dispatchers Trained

89%

Success Rate

4.6/5

Trustpilot Rating

Expert Credentials

Meet Your CritiCall Expert

Maureen Lanesky

Certified Training Officer

18-Year Veteran Dispatcher & CritiCall Training Specialist

"With CritiCall QuickPass, we've created the exact training environment you need to master multitasking, memory recall, and decision-making—the skills that actually determine success on the test."

Maureen has trained more than 200 dispatchers throughout her career and created CritiCall QuickPass to share her insider knowledge with aspiring 911 dispatchers nationwide.

Ready to Join the 18% Who Pass?

Stop wasting time on incomplete prep. CritiCall QuickPass covers everything you need to ace the CritiCall Test.

1,200+

Dispatcher Trained

89%

Success Rate

4.6/5

Trustpilot Rating

Get Instant Access - Starting $78.90

7-Day Money-Back Guarantee • Instant Access • Secure Payment

Success Stories

Discover what students said about us:

Solid review course that covers the…

Solid review course that covers the relevant topics in good detail

Great Program, amazing practice simulations

Easy to understand. Passed tests on first time thru.

Highly recommended.Great instructional…

Highly recommended.Great instructional information. I passed on the first try.

Prepterminal. Prepare, practice, execute.

To say that Prepterminal helped me prepare and be ready for the testing phase would be an understatement. At first, looking at the course, I felt overwhelmed with the course material, but the course broke down each subject effectively which made it easier to understand. There were a few issues with some of the audio portion of the testing course, but beyond that, the course was well worth the money.

This course definitely helped me pass the test!

This course definitely helped me prepare for the test. I was able to go into the test with an understanding of what I was going to be doing, and I passed the test! When I purchased the course, I was only one week out from actually going in for the test so I purchased the 1 week, however I wished I would have gone for the 3 months because it is a lot of information that they offer. I did email and ask if I could pay the extra $20 and extent to the 3 months but I was told that that was not possible. So, choose wisely. I did have some issues with the Audio exercises, but they did offer me 5 extra days for free. All with al I would recommend this course.

This was a great program to use before…

This was a great program to use before doing the CritiCall testing. It provided a wide variety of countless training modules in every subject you could imagine being on the real test. What I liked most about this program is that it provided a step by step module outline, or you had the option to skip ahead and work on your key tasks that you needed to exercise. Overall I think this training modules presents very similarly to the outline of the CritiCall testing and is well worth the money for the confidence it instills into you when you go do the testing for the job.

Would recommend

Study material helped to pass my test on the first try.

Exelent course 100% guaranteed

Great Prep...affordable and useful

I signed up for this course and took the test within 2 days and passed ...doing very well. I know if I had been able to study longer, I would have aced it without any problems.

Great study tool

Great study tool, great guide and the lessons are accurate and even more difficult than the actual test, which means you’ll be very prepared to pass on the first attempt.

Great package for preparing for tests

Great package for preparing for tests, straight forward, easy to follow, rapid response from customer services

The course helped prepare me for the..Critical Emergency test

The course helped prepare me for the exams and passed the first time I sat for it. I referred a new friend after the exam who didn't pass the test to try it out.